Trustpilot

Delivery

Shipping & Delivery

We try to get as many orders out same day before 4pm as we can, some days are busier than others so can not guarantee same day post, but we always try do try to do this.

Item availability
We ship mail twice daily. Delivery should be within approximately 1-3 working days upon receipt of an order. 

Delivery methods
Larger orders are shipped by courier and for smaller orders we use Royal Mail services. Varying our delivery methods in this way helps us to keep our delivery charges to a minimum.

1st class post is uninsured at the buyers risk (proof of post will be given)

Special delivery is a next day service by Royal Mail, 95%+ arrive the next day but as we have paid for this service we will not refund the postage if next day is not achieved by Royal Mail.

Where we deliver
Rainbow Vapes currently delivers products to the U.K. and most of europe.

Orders outside of the UK will take longer than inside the UK but are sent by Royal Mail international tracked and signed, royal mail estimates 3-5 working days but its not guarenteed in this time frame.

Our charges
Due to the variety of products we provide, we are unable to have a general delivery charge across all products.

For the UK mainland our shipping and packaging charges are never more than £1.50 for 1st class post, free shipping on orders over £10. The charges are as displayed at the time of order.

Outside of the UK shipping

Shipping charges vary depending on your location but come up on checkout, option available on orders under £22 is uninsured and non track-able, insured option available which is sent tracked, insured and signed for at a lower rate than our costs. 

For orders to Turkey

Shipping charges vary depending on your location but come up on checkout, option available on orders under £22 is uninsured and non track-able, insured option available which is sent tracked, insured and signed for at a lower rate than our costs. 

We are aware that some orders can get stopped and returned to Rainbowvapes, we do everything we can to get them through your customs, we now have a new postage option available for £1 more, with this option let us know if a parcel has got stopped by customs and we will check this and send another lot out without the long wait for the order to be returned, the £1 covers the order to be sent at our expense till it gets through Turkeys customs.

P.O. Boxes

Unfortunately, we are unable to deliver to P.O. Boxes.