Shipping & Delivery
We get as many orders out as we can, some days are busier than others so can not guarantee same day post, but we do try to do this.
We ship mail twice daily, plus Saturday mornings. Delivery should be within approximately 1-3 working days upon receipt of an order.
Larger orders are shipped by courier and for smaller orders we use Royal Mail services. Varying our delivery methods in this way helps us to keep our delivery charges to a minimum.
1st class post is uninsured at the buyers risk (proof of post will be given)
Special delivery is a next day service by Royal Mail, 95%+ arrive the next day but as we have paid for this service we will not refund the postage if next day is not achieved by Royal Mail.
Where we deliver
Rainbow Vapes currently delivers products to the U.K. and most of europe.
Orders outside of the UK will take longer than inside the UK but are sent by Royal Mail international tracked and signed, royal mail estimates 3-5 working days but its not guarenteed in this time frame.
Due to the variety of products we provide, we are unable to have a general delivery charge across all products.
For the UK mainland our shipping and packaging charges are never more than £1.50 for 1st class post, but can be as low as £0.00 - free shipping on orders over £10. The charges are as displayed at the time of order.
Outside of the UK shipping
Shipping charges vary depending on your location but come up on checkout, all post is sent tracked, insured and signed for at a lower rate than our costs.
Unfortunately, we are unable to deliver to P.O. Boxes.