Shipping & Delivery
We try to get as many orders out same day before 4pm as we can, some days are busier than others so can not guarantee same day post, but we always try do try to do this. Orders posted Monday to Friday.
We ship mail twice daily, three times if we are busy.
Delivery should be within approximately 1-3 working days for orders under 1kg which are sent 1st class Royal Mail. Due to covid these times can be affected.
Dhl (UK Mail) Orders posted same day on orders made before 1pm, orders after 1pm are posted the next working day. excludes Ireland & isles. Takes 1-2 working days from the day posted. For example if posted on a Monday it would arrive on a Tuesday or a Wednesday.
Orders over 1kg (approx 800ml) are sent via Royal Mail 2nd class delivery
Larger orders over 2kg are shipped by courier. Varying our delivery methods in this way helps us to keep our delivery charges to a minimum.
1st class post is uninsured at the buyers risk (proof of post will be given)
Special delivery is a next day service by Royal Mail, 95%+ arrive the next day but as we have paid for this service we will not refund the postage if next day is not achieved by Royal Mail.
Due to the variety of products we provide, we are unable to have a general delivery charge across all products.
For the UK mainland our shipping and packaging charges are never more than £2.99 for 1st class post, free shipping on orders over £10 excluding shortfills & 30ml One Shots, hardware and anything wider than 25mm plus fizzy 6x10ml.
This excludes shortfill e-liquids & 30ml One Shots etc, we find dropping the price of all e-liquids and adding one postage charge makes it cheaper for the customer when buying more than one E-liquid. The charges are as displayed at the time of order. Priced at £2.99
USE DISCOUNT CODE OVER50 TO GET £3 OFF YOUR ORDER, THIS WILL COVER SHIPPING FEES.
Where we deliver
Rainbow Vapes currently delivers products to the U.K. and most of europe.
Orders outside of the UK will take longer than inside the UK but are sent by Royal Mail international tracked and signed, delivery to Europe tends to take 1-2 weeks.
Outside of the UK shipping
Shipping charges vary depending on your location but come up on checkout, insured option available which is sent tracked, insured and signed for at a lower rate than our costs.
For orders to Turkey and Egypt and USA
Unfortunately due to the high numbers getting stopped in customs we no longer post to Turkey, Egypt and USA
Unfortunately, we are unable to deliver to P.O. Boxes.